Name: Eric Gjerdevig
Date registered: April 23, 2009
URL: http://
Jun
13
I think most people would agree that companies that made the investment in an ERP (Enterprise Resource Planning) solution, like Microsoft Dynamics GP (Great Plains), prior to the economic downturn can and should be relying on leveraging more of their system’s functionality to increase their efficiencies. Faced with the challenge of potentially having to do …
Aug
22
Dynamics GP Version 11.0, due for release early next summer (2010), will focus on increasing depth and reach, in terms of extending core functionality, richer integration with the Microsoft Office system and creating more external connections through Web Services. The overall aim is to deliver to you a faster return on your investment. Enhanced integration …
Aug
03
Summit Group recently had the opportunity to work with one of our banking clients to utilize Microsoft Dynamics CRM in a very unique way (xRM). Taking advantage of Microsoft Dynamics CRM and Scribe we built a reporting solution for easily calculating Loan Loss Reserve Adequacy. Nightly we push all loan data from their Fiserve solution …
Aug
03
In a world of acronyms (and Microsoft loves acronyms) you may be wondering what xRM stands for. xRM is really an extension or evolution of the Microsoft Dynamics CRM (Customer Relationship Management) product. Because Microsoft Dynamics CRM sits on the .Net platform it is much more than a traditional CRM product. Instead, a better way …
Jul
14
I received an e-mail recently regarding my last post. It suggested that the one missing component to ensure a solid return on technology investments was a focus on change management. I couldn’t agree more! Woodrow Wilson said “If you want to make enemies, try to change something.” In the past couple of months, I have …
May
03
Successfully implementing a new CRM strategy requires much more than just installing a new piece of software. It requires a balanced effort with equal focus on the systems, people, and processes. Companies who view a CRM strategy as simply purchasing new CRM software typically fail to realize the desired value or return on their investment. …
Apr
29
Oscar Wilde wrote, “The cynic knows the price of everything and the value of nothing.â€Â Unfortunately, current global economic conditions make it too easy to fall into this way of thinking. Based on recent headlines, it seems that far too much attention is being placed on eliminating unnecessary jobs and far too little attention on …